Cloud Charge Defence is committed to protecting the privacy and security of our clients’ personal information. This privacy policy outlines how we collect, use, and safeguard the data you provide to us.

1. Information We Collect
We may collect and process the following data:

• Contact details (e.g. name, email address, telephone number)
• Business and site information relevant to lightning protection services
• Records of communication and service requests
• Technical data from website interactions (e.g. cookies, IP addresses)

2. How We Use Your Information
Your data is used strictly to:

• Provide lightning protection testing, maintenance, and repair services
• Respond to enquiries and deliver quotations
• Manage contracts, invoicing, and regulatory compliance
• Improve our services and website functionality

3. Sharing of Information
We do not sell or share your personal data with third parties for marketing purposes.
Information may be disclosed to trusted service providers (e.g. IT or hosting partners) who assist us in delivering our services — strictly under secure and confidential terms.

4. Data Retention
We retain your data only for as long as necessary to meet legal, contractual, and operational obligations. Data is securely deleted when no longer required.

5. Your Rights
You have the right to request access to your data, correction of inaccurate information, and deletion of personal records (where legally permitted). Please contact us at enquiries@cloudchargedefence.com to exercise your rights.

6. Security Measures
We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or loss.

7. Changes to This Policy
This privacy policy may be updated occasionally to reflect changes in regulations or business practices. Any updates will be posted on our website.